{"id":1528,"date":"2018-03-23T11:42:49","date_gmt":"2018-03-23T10:42:49","guid":{"rendered":"http:\/\/s228874890.online.de\/mergner-paddel\/?page_id=1528\/"},"modified":"2018-03-23T11:42:49","modified_gmt":"2018-03-23T10:42:49","slug":"complaints-repair-possibilities","status":"publish","type":"page","link":"https:\/\/mergner-paddel.de\/en\/interesting-information\/complaints-repair-possibilities\/","title":{"rendered":"Complaints \/ repair possibilities"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><div class=\"fusion-text fusion-text-1\"><\/div>\n<h1>Complaints<\/h1>\n<h2>As already mentioned, even with careful processing, the most solid material has its load limit.<\/h2>\n<p>We offer the service of replacing damaged parts or supplying spare parts. Usually it is no problem to replace a broken blade or a damaged shaft in the workshop in Bamberg. This service, as well as the assessment of whether a partial replacement makes sense, should be discussed in advance with the specialist dealer. If you are not sure, please write us a mail. In addition to the costs for spare parts and working time, the shipping costs must be taken into account when considering whether a repair makes sense.<\/p>\n<h1><\/h1>\n<h2>Complaints procedure:<\/h2>\n<p>In principle, we ask you to process all complaints through the specialist dealer who sold you the paddle. They are informed by us about the possible applications of the products. This means that they advised the customer on sales and informed him about areas and possibilities of application. You can and should decide in advance whether a complaint is justified or not.<br \/>\nIn case of doubt, the claimed piece will be sent to us in Bamberg. On site it is checked whether a complaint is justified.<br \/>\nWe take a look at the overall condition of the paddle and examine the surroundings of the damage for possible overloads.<\/p>\n<p>We reject unjustified complaints. We do not want to pass on costs that would arise from unjustified complaints to those customers who handle their material with care. And nothing else happens if unjustified demands are met.<br \/>\nIn the event of justified complaints based on processing errors on our part, we endeavour to find quick, uncomplicated solutions so that you can go boating again quickly.<\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"fusion-text fusion-text-3\"><p>&nbsp;<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-builder-row fusion-row\"><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":1511,"menu_order":16,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1528","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Complaints \/ repair possibilities | mergner-paddel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mergner-paddel.de\/wissenswertes\/reklamation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints \/ repair possibilities | mergner-paddel\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mergner-paddel.de\/wissenswertes\/reklamation\/\" \/>\n<meta property=\"og:site_name\" content=\"mergner-paddel\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/mergner-paddel.de\/wissenswertes\/reklamation\/\",\"url\":\"https:\/\/mergner-paddel.de\/wissenswertes\/reklamation\/\",\"name\":\"Complaints \/ repair possibilities | mergner-paddel\",\"isPartOf\":{\"@id\":\"https:\/\/mergner-paddel.de\/en\/#website\"},\"datePublished\":\"2018-03-23T10:42:49+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/mergner-paddel.de\/wissenswertes\/reklamation\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/mergner-paddel.de\/wissenswertes\/reklamation\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/mergner-paddel.de\/wissenswertes\/reklamation\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/mergner-paddel.de\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"interesting information\",\"item\":\"https:\/\/mergner-paddel.de\/en\/interesting-information\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Complaints \/ repair possibilities\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/mergner-paddel.de\/en\/#website\",\"url\":\"https:\/\/mergner-paddel.de\/en\/\",\"name\":\"mergner-paddel\",\"description\":\"hergestellt in Deutschland\",\"publisher\":{\"@id\":\"https:\/\/mergner-paddel.de\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/mergner-paddel.de\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/mergner-paddel.de\/en\/#organization\",\"name\":\"mergner paddel\",\"url\":\"https:\/\/mergner-paddel.de\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/mergner-paddel.de\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/mergner-paddel.de\/wp-content\/uploads\/2016\/12\/logo_mergner_paddel-2.png\",\"contentUrl\":\"https:\/\/mergner-paddel.de\/wp-content\/uploads\/2016\/12\/logo_mergner_paddel-2.png\",\"width\":251,\"height\":33,\"caption\":\"mergner paddel\"},\"image\":{\"@id\":\"https:\/\/mergner-paddel.de\/en\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Complaints \/ repair possibilities | mergner-paddel","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mergner-paddel.de\/wissenswertes\/reklamation\/","og_locale":"en_US","og_type":"article","og_title":"Complaints \/ repair possibilities | mergner-paddel","og_url":"https:\/\/mergner-paddel.de\/wissenswertes\/reklamation\/","og_site_name":"mergner-paddel","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/mergner-paddel.de\/wissenswertes\/reklamation\/","url":"https:\/\/mergner-paddel.de\/wissenswertes\/reklamation\/","name":"Complaints \/ repair possibilities | mergner-paddel","isPartOf":{"@id":"https:\/\/mergner-paddel.de\/en\/#website"},"datePublished":"2018-03-23T10:42:49+00:00","breadcrumb":{"@id":"https:\/\/mergner-paddel.de\/wissenswertes\/reklamation\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/mergner-paddel.de\/wissenswertes\/reklamation\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/mergner-paddel.de\/wissenswertes\/reklamation\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/mergner-paddel.de\/en\/"},{"@type":"ListItem","position":2,"name":"interesting information","item":"https:\/\/mergner-paddel.de\/en\/interesting-information\/"},{"@type":"ListItem","position":3,"name":"Complaints \/ repair possibilities"}]},{"@type":"WebSite","@id":"https:\/\/mergner-paddel.de\/en\/#website","url":"https:\/\/mergner-paddel.de\/en\/","name":"mergner-paddel","description":"hergestellt in Deutschland","publisher":{"@id":"https:\/\/mergner-paddel.de\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/mergner-paddel.de\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/mergner-paddel.de\/en\/#organization","name":"mergner paddel","url":"https:\/\/mergner-paddel.de\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/mergner-paddel.de\/en\/#\/schema\/logo\/image\/","url":"https:\/\/mergner-paddel.de\/wp-content\/uploads\/2016\/12\/logo_mergner_paddel-2.png","contentUrl":"https:\/\/mergner-paddel.de\/wp-content\/uploads\/2016\/12\/logo_mergner_paddel-2.png","width":251,"height":33,"caption":"mergner paddel"},"image":{"@id":"https:\/\/mergner-paddel.de\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/mergner-paddel.de\/en\/wp-json\/wp\/v2\/pages\/1528","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mergner-paddel.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mergner-paddel.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mergner-paddel.de\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/mergner-paddel.de\/en\/wp-json\/wp\/v2\/comments?post=1528"}],"version-history":[{"count":1,"href":"https:\/\/mergner-paddel.de\/en\/wp-json\/wp\/v2\/pages\/1528\/revisions"}],"predecessor-version":[{"id":1529,"href":"https:\/\/mergner-paddel.de\/en\/wp-json\/wp\/v2\/pages\/1528\/revisions\/1529"}],"up":[{"embeddable":true,"href":"https:\/\/mergner-paddel.de\/en\/wp-json\/wp\/v2\/pages\/1511"}],"wp:attachment":[{"href":"https:\/\/mergner-paddel.de\/en\/wp-json\/wp\/v2\/media?parent=1528"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}